Fiserv is hiring for Assistant Manager
|Company Website|| http://fiserv.com/ |
|Job Role||Assistant Manager|
|Job will expire on||06 Oct 2023|
- Track and improve key performance indicators such as query resolution time, repeat queries etc
- Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks
- Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams
- To liaise with IT team, Ops and other team to ensure early resolution of sales query
- Support regular and adhoc data analysis on business metrices
- Plan and execute time bounded
- Graduate/ Post Graduate
- With relevant experience of 1-2 prior work experience in the Financial Services Industry would be an added advantage.
- Excellent communication skills.
- Exceptionally high motivational levels and needs to be a self-starter
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