Fiserv is hiring for Assistant Manager

The job you are looking for is no longer available..
Company Name
Fiserv
Company Website
http://fiserv.com/
Job Role
Assistant Manager
Job Type
  • Fresher
  • Experienced
Job Location
  • Andhra pradesh
Education
  • BCom
  • Graduate
Branch
  • MBA
Job will expire on
06 Oct 2023

Eligibility Criteria

  • Graduate/ Post Graduate
  • With relevant experience of 1-2 prior work experience in the Financial Services Industry would be an added advantage.
  • Excellent communication skills.
  • Exceptionally high motivational levels and needs to be a self-starter

Job Description

  • Track and improve key performance indicators such as query resolution time, repeat queries etc
  • Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks
  • Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams
  • To liaise with IT team, Ops and other team to ensure early resolution of sales query
  • Support regular and adhoc data analysis on business metrices
  • Plan and execute time bounded

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