Barclays is hiring for Personal Banker

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Job Type

Job Location

Education

Familiar with Operating Systems (Windows)
MS Office Application Suite (Preferably Word, Excel & PowerPoint)
Excellent verbal and written communication skills
Graduate from a reputed Institute or University in any discipline (BA, BSc, B.Com, BBM, BHM etc.)
Familiarity with procedures, policies, products and services of a financial organization

Process transactions in accordance to approved process and procedures, regulations and within pre-agreed service levels and with speed and accuracy
Adhere to quality control discipline, procedures all checks at all times
Day to day query resolution, escalation of more complex queries to the management team
Report issues and concerns as soon as possible to seniors/ team leaders/ managers etc in time and with complete information, in which effort is made to prevent or limit possible damage
Assist team manager in administration of the section, including organizing workflow, queue management & query resolution
May be involved in the retrieval and distribution of information, either on paper or any other electronic medium
Responsible for driving own performance management, collating relevant documentation, preparing for and arranging self-performance reviews
Thorough solution of queries & identify improvements to processes
Provide advice, guidance & training to new processing staff