Ditto is hiring for Customer Service Quality Executive

www.djobbuzz.com 09 Feb 2024
Company Name
Ditto
Company Website
http://ditto.com
Experience
0-3 years
Job Role
Customer Service Quality Executive
Job Type
  • Fresher
  • Experienced
Job Location
  • Remote
Education
  • Graduate
Branch
  • MBA
Job will expire on
19 Feb 2024

Eligibility Criteria

  • Experience of 0 - 3 years
  • Strong communication skills
  • Excellent customer service skills
  • Strong sense of ownership and leadership quality
  • Excellent listening and analytical skills
  • Ability to communicate and collaborate effectively

Job Description

  • Call monitoring and provide actionable insight to improve current processes
  • Assist in developing, creating, and implementing quality processes
  • Gather information to help improve advisor performance
  • Provide feedback on the quality of advisor's recommendation
  • Develop customer support quality standards

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