Conduent is hiring for Software Engineer

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Ability to navigate UNIX and Linux operating systems as part of incident triage (review logs / configurations etc.).
DBMS: Oracle, SQL
Efficient in Excel, Report Generation
Experience working with ticketing tools like ServiceNow, Jira, CMMS etc.
Any scripting knowledge(shell, python etc.) is an added advantage

The candidate must demonstrate the ability to resolve problems, escalate issues, clearly communicate with the users and other teams, and effectively manage priorities and expectations.
Participate in Major Incident Management calls across various component teams to help identify the root cause of the incidents
Candidate must be able to prioritize workload, providing timely and accurate resolutions
Identify opportunities to improve Operational efficiency around application support space.
Participation in service reviews and post incident reviews.
System and Application monitoring using tools like AppD, Netcool, Solarwind etc.
Excellent written & oral communication.