Tide is hiring for Software Engineer

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You have knowledge about Okta & you have experience with Identity and Authentication tooling (Okta)
You have working knowledge of Atlassian backend.
Knowledge of Google workspace administration would be an added bonus.
You have knowledge about Windows devices and Windows OS troubleshooting, including device formatting and hardware preparation.
You have knowledge about Apple devices, Mac OS and its configuration.
You have a practical level of experience working with ITSM platforms and ticketing systems, specifically Atlassian (JIRA & Confluence)
Excellent customer focus and a can-do attitude and good communication skills

Administering Tide’s Corporate IT and Infrastructure tech stack, managing current technologies, improving existing practices, integrating the multiples of SaaS applications with Tide systems
You will maintain the reliability of the macOS and Microsoft Windows platforms with deployment workflows, and software updates
You will work to scale our Mobile Device Management platforms to support fast-moving teams in a fast-paced environment while helping end users get the most out of their macOS and Windows devices.
Providing 1st/2nd line systems and application level support to end users
Troubleshooting problems, answering questions and providing training on IT Systems to end users.
Identifying, testing, and implementing workarounds for reported issues
Assist in the maintenance and rollout of new applications and their integrations.
Document procedures, policies, technical instructions and security practices