Tide is hiring for Software Engineer

The job you are looking for is no longer available..
Company Name
Tide
Company Website
https://tide.com/en-us
Job Role
IT Support Engineer
Job Type
  • Experienced
  • Fresher
Job Location
  • Delhi
Education
  • BE/BTech
Branch
  • IT
  • CS
Job will expire on
28 Feb 2024

Eligibility Criteria

  • You have knowledge about Okta & you have experience with Identity and Authentication tooling (Okta)
  • You have working knowledge of Atlassian backend.
  • Knowledge of Google workspace administration would be an added bonus.
  • You have knowledge about Windows devices and Windows OS troubleshooting, including device formatting and hardware preparation.
  • You have knowledge about Apple devices, Mac OS and its configuration.
  • You have a practical level of experience working with ITSM platforms and ticketing systems, specifically Atlassian (JIRA & Confluence)
  • Excellent customer focus and a can-do attitude and good communication skills

Job Description

  • Administering Tide’s Corporate IT and Infrastructure tech stack, managing current technologies, improving existing practices, integrating the multiples of SaaS applications with Tide systems
  • You will maintain the reliability of the macOS and Microsoft Windows platforms with deployment workflows, and software updates
  • You will work to scale our Mobile Device Management platforms to support fast-moving teams in a fast-paced environment while helping end users get the most out of their macOS and Windows devices.
  • Providing 1st/2nd line systems and application level support to end users
  • Troubleshooting problems, answering questions and providing training on IT Systems to end users.
  • Identifying, testing, and implementing workarounds for reported issues
  • Assist in the maintenance and rollout of new applications and their integrations.
  • Document procedures, policies, technical instructions and security practices

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