HSBC is hiring for Customer Onboarding and CDD Analyst

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Job Type

Job Location

Education

Minimum Graduation or as required for the role, whichever is higher
Commercial banking knowledge
A record of successful accomplishment in providing consistently outstanding customer service.
Proven track record in a client focused environment
Proven record of delivery within challenging timescales
Stakeholder management (External & Internal)
Good verbal and written communication skills at all levels
Ability to be flexible, manage priorities whilst remaining calm under pressure
Positive ‘can do’ attitude and an ability to take ownership of tasks through to completion
Ability to work collaboratively and independently when required
Conflict management
Attention to detail

The Global Standards Programme is focused on developing and implementing enhanced Customer Due Diligence (CDD) and Know Your Customer (KYC) processes consistently across the Group in order to meet regulatory commitments.
The programme will seek to enhance CMB customer due diligence capability to mitigate the risk of doing business with the wrong type of clients and ensure we meet our regulatory commitments.
To improve the CDD and KYC capabilities INM CMB is setting up a Customer Onboarding & CDD Team within CMB Business Management. The role operates within this team. The role holder must have the ability to react quickly to changing priorities by being flexible, proactive and cooperative at all times.
The operating conditions for the role are to meet local needs aligned to global objectives by thinking strategically and working in collaboration and partnership with the stakeholders.
The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organization