Eastman is hiring for Software Engineer

www.djobbuzz.com 23 Feb 2024
Company Name
Eastman
Company Website
https://www.eastman.com/en
Job Role
IT Applications Support Analyst
Job Type
  • Experienced
  • Fresher
Job Location
  • Bengaluru/Bangalore
Education
  • BE/BTech
Branch
  • CS
  • IT
Job will expire on
04 Mar 2024

Eligibility Criteria

  • This job, currently requires to work a rotating 12-hr shift (12-hr days and 12-hr nights).
  • The job provides around the clock coverage for monitoring and first line error troubleshooting support within SAP and utilizing the UC4 job processor and calendar scheduling functions. 

Job Description

  • Proficient use of the English language, both written and verbal.
  • Good communication skills, quick Learning ability , interested working in support function.
  • Strong interpersonal and appropriate professional, courteous, and respectful communication skills. Effective and proactive communication on issues, status, etc… 
  • Able to follow documented processes. 
  • Able to learn and use software used to manage and monitor corporate batch job processing environment. (e.g.UC4 software)
  • Able to use analytical skills in diagnosing, resolving, and minimizing job processing problems.
  • Able to monitor and perform first line troubleshooting support based on training and documentation provided.
  • Able to work collaboratively with other Global IT resources to ensure proper handling of UC4 and SAP functions.