Dream11 is hiring for Customer care Consultant

The job you are looking for is no longer available..
Company Name
Dream11
Company Website
https://www.dream11.com/
Experience
0-2 years
Job Role
Consultant
Job Type
  • Experienced
  • Fresher
Job Location
  • Mumbai
Education
  • Graduate
Job will expire on
07 Mar 2024

About Company


Eligibility Criteria

  • 0-2 years of experience in customer service
  • Proficiency in written and spoken English

Job Description

  • Leading user communication via emails, live chats & calls
  • Ensuring minimum TAT for resolving user queries & complaints
  • Delivering the best-in-class service in the most friendly and timely manner
  • Suggesting process & product improvements based on user feedback
  • Assisting the team in reporting & analyses
  • Being a team player and learning from your peers

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