Groww is hiring for Customer Success Executive

www.djobbuzz.com 09 Mar 2024
Company Name
Groww
Company Website
http://groww.com/
Job Role
Customer Success Executive
Job Type
  • Experienced
  • Fresher
Job Location
  • India
Education
  • MBA
  • BCom
  • BA
Job will expire on
19 Mar 2024

Eligibility Criteria

  • Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
  • 50% cutoff – 10th, 12th and Graduation.
  • No backlogs and Gap years during education

Job Description

  • Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
  • Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
  • Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
  • Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred

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