Groww is hiring for Customer Success Executive

Groww is hiring for Customer Success Executive

www.dJobbuzz.com 09/03/2024

Company Name	Groww
Company Website	http://groww.com/
Job Role	Customer Success Executive
Job Type	Experienced Fresher
Job Location	India
Education	MBA BCom BA
Job will expire on	19 Mar 2024

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Job Description :

Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred

Eligibility :

Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
50% cutoff – 10th, 12th and Graduation.
No backlogs and Gap years during education

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