Salesforce is hiring for Software Engineer

The job you are looking for is no longer available..
Company Name
Salesforce
Company Website
http://salesforce.com/
Experience
2-8 years
Job Role
Technical Support Engineer
Job Type
  • Experienced
  • Fresher
Job Location
  • Hyderabad
Education
  • BE/BTech
Branch
  • IT
  • CS
Job will expire on
25 Apr 2024

Eligibility Criteria

  • Bachelor's/ Master’s degree in Computer Science/ Information systems/ Information Technology with 2 to 8 years engineering / programming work experience.
  • Lightning Experience - Lighting Web Components & Aura
  • Modern Javascript
  • Apex(Synchronous and Asynchronous)
  • Integration - REST/SOAP/Bulk API
  • Debugging/Troubleshooting Errors
  • Visualforce
  • Sites /Communities/ Force.com
  • SOQL/SOSL
  • Deployment- Metadata API/ANT Migration tool/CLI
  • Flows/Process Builder
  • Authentication, SSO/Auth Provider
  • Event driven architecture - Platform Events, Streaming API, Change data capture

Job Description

  • Assist third-party developers to troubleshoot their integration with salesforce.com APIs, Apex, Visualforce and implementation of other salesforce.com developer products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved.
  • Write sample code, client libraries, and contribute to Open Source projects.
  • Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community
  • Resolve customer service issues and skillfully manage complex customer service problems.
  • Manage customers' expectations and experience in a way that results in high customer satisfaction.
  • Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers.
  • Assist with the design and delivery of product and other technical training.
  • Review support cases for technical and troubleshooting accuracy.
  • Define and describe technical best practices.

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