Mphasis is hiring for Software Engineer

The job you are looking for is no longer available..
Company Name
Mphasis
Company Website
http://mphasis.com/
Job Role
Technical Support Engineer
Job Type
  • Fresher
  • Experienced
Job Location
  • Pune
Education
  • BE/BTech
Branch
  • IT
  • CS
Job will expire on
29 Apr 2024

Eligibility Criteria

  • Ability to diagnose and troubleshoot basic technical issues.
  • Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role
  • Provide prompt and accurate feedback to customers.
  • Ensure all issues are properly logged.

Job Description

  • Hands-on experience with Windows /Mac OS environments
  • Excellent problem-solving and communication skill
  • Hands-on experience with Windows /Mac OS environments
  • Good understanding of computer systems, mobile devices, and other tech products
  • Familiarity with remote desktop applications and help desk software (eg. WebEx, Logmein, Bomgar)
  • Knowledge on Citrix Virtual Apps, AWS technology and Desktop.
  • Basic knowledge on Virtualization technology.
  • Graduate 1+ years of relevant experience.

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