Mozilor is hiring for Software Engineer - Fresher

The job you are looking for is no longer available..
Company Name
Mozilor
Company Website
http://mozilor.com
Experience
0-1 year
Job Role
Technical Support Engineer
Job Type
  • Fresher
Job Location
  • India
Education
  • BE/BTech
Branch
  • IT
  • CS
Job will expire on
21 May 2024

Eligibility Criteria

  • 0-1 year experience in the software/tech industry
  • 2023/2024 Graduates Preferred
  • Hands-on experience with configuring software products
  • Good understanding on JavaScript, HTML, CSS
  • Customer-centric orientation with strong communication skills in English (written and verbal)
  • Analytical, problem-solving, and troubleshooting skills
  • A technical background, preferably in software engineering.

Job Description

  • Provide Chat / Email based support to international customers for our SaaS Product
  • Resolve all pre-sales and post-sales customer queries on-time following support SLA
  • Delight customers by assisting them with their queries regarding the product
  • Analyze and understand a problem from the customer’s point of view.
  • Take the role of a consultant in evaluating customer’s requirements and map it to product features.
  • Configure the product on behalf of customers based on their requirements

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