ChargePoint is huring for Software Engineer

The job you are looking for is no longer available..
Company Name
ChargePoint
Company Website
http://chargepoint.com
Experience
1+ years
Job Role
Associate Technical Support Engineer
Job Type
  • Experienced
Job Location
  • Bengaluru/Bangalore
Education
  • BE/BTech
Branch
  • IT
  • CS
Job will expire on
02 Jun 2024

Eligibility Criteria

  • Fresher or 1+ year experience as a Technical Support Engineer, providing phone support for complex hardware or software solutions
  • Working experience, certifications, or bachelor’s degree in technical field
  • Excellent English communication is must

Job Description

  • Tenacious commitment to customer focused support
  • Comfort with making complex decisions and excited by "thinking outside the box"
  • The ability to read and understand site drawings, field repair guides and product specifications
  • Must have exceptional troubleshooting and advanced analytical thinking skills for complex issue resolution between hardware/software components
  • Ability to accurately convey complex concepts in easily digestible communications both verbally and in writing
  • Proven experience in driving initiatives, cross-functional collaborations, and holding others accountable to expectations
  • Create test plans, test cases, and other documents based on software expectations and specifications
  • Account management skills including investigating and understanding current and historical issues for specific accounts
  • Maintains effectiveness when experiencing major changes in personal work tasks or work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures
  • Ability to work effectively and complete tasks/projects with minimal supervision
  • Open communicator, ability to give and receive actionable feedback

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