ChargePoint is huring for Software Engineer

www.djobbuzz.com 23 May 2024

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Education

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Fresher or 1+ year experience as a Technical Support Engineer, providing phone support for complex hardware or software solutions
Working experience, certifications, or bachelor’s degree in technical field
Excellent English communication is must

Tenacious commitment to customer focused support
Comfort with making complex decisions and excited by "thinking outside the box"
The ability to read and understand site drawings, field repair guides and product specifications
Must have exceptional troubleshooting and advanced analytical thinking skills for complex issue resolution between hardware/software components
Ability to accurately convey complex concepts in easily digestible communications both verbally and in writing
Proven experience in driving initiatives, cross-functional collaborations, and holding others accountable to expectations
Create test plans, test cases, and other documents based on software expectations and specifications
Account management skills including investigating and understanding current and historical issues for specific accounts
Maintains effectiveness when experiencing major changes in personal work tasks or work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures
Ability to work effectively and complete tasks/projects with minimal supervision
Open communicator, ability to give and receive actionable feedback