Stibo Systems is hiring for Software Engineer

www.djobbuzz.com 17 Jun 2024
Company Name
Stibo systems
Company Website
http://stibosystems.com
Job Role
Associate Systems Engineer
Job Type
  • Fresher
Job Location
  • Bengaluru/Bangalore
Education
  • BE/BTech
Branch
  • CS
  • IT
Job will expire on
27 Jun 2024

Eligibility Criteria

  • Participating in daily problem solving on reported customer issues. Ensure a high degree of customer focus in all the defined activities.
  • Provide a high level of service to our customers, adhering to our SLAs for response and resolution times, in line with Stibo Support guidelines.
  • Able to drive to a resolution of low to medium complexity issues.
  • Able to analyze the incident's business impact and communicate to the affected users and minimize the disruption.
  • Working closely with other support regions in Global Support – Denmark and the US.

Job Description

  • As a technical support team member, you will be involved in receiving, qualifying, and resolving issues raised by our global customer base, working closely with the Cloud operations & Support department in Bangalore.

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