Zoho is hiring for Software Engineer
www.djobbuzz.com
19 Jun 2024
- Company Name
- Zoho
- Company Website
- http://zoho.com/
- Job Role
- Technical Support Engineer
- Job Type
-
- Experienced
- Fresher
- Job Location
-
- Chennai
- Education
-
- BE/BTech
- Branch
-
- IT
- CS
- Job will expire on
- 29 Jun 2024
Eligibility Criteria
- Excellent verbal and written English communication skills
- Attention to detail and a strong desire to learn
- Willingness to work in night shifts and weekend shifts either permanently or on a rotational basis
- Should be flexible with all modes of Support - Email, Live chat and Calls
- Experience in Technical Support Engineer / Customer Success Specialist with an Email Service Provider OR Email Security Software Vendor OR Domain Hosting Provider would be an added advantage.
- Basic knowledge of Networking and Active directory.
Job Description
- Answer customer queries about product features and capabilities through phone, e-mail & chat.
- Efficiently troubleshoot technical issues reported by customers and assist them with in-product
- and third party configurations.
- Take ownership of the unresolved cases and coordinate with internal teams to ensure prompt
- resolution.
- Work closely with the Engineering and Product Management teams to escalate critical issues and
- provide suggestions for product enhancement.
Latest Posts
Vestas Recruitment Drive 2025 | Vestas Hiring Mechanical Engineer
Posted: February 12, 2025
GE Aerospace Recruitment Drive 2025 | GE Aerospace Hiring Mechanical Engineer
Posted: February 11, 2025
Enerparc Energy Recruitment Drive 2025 | Enerparc Energy Hiring Electrical Engineer
Posted: February 11, 2025
SPX Flow Inc. Recruitment Drive 2025 | SPX Flow Inc.Hiring Mechanical Engineer
Posted: February 11, 2025
Ramboll Recruitment Drive 2025 | Ramboll Hiring Mechanical Engineer
Posted: February 11, 2025
Jensen Hughes Recruitment Drive 2025 | Jensen Hughes Hiring Mechanical/Electrical Engineer
Posted: February 11, 2025
Arista Networks Recruitment Drive 2025 | Arista Networks Hiring Mechanical/Production Engineer
Posted: February 11, 2025