Microsoft is hiring for Software Engineer

Microsoft is hiring for Software Engineer

Company Name Microsoft
Company Website
Experience1+ years
Job RoleData Center Technician
Job Type
  • Experienced
Job Location
  • Hyderabad
  • BE/BTech
  • CS
  • IT
Job will expire on29 Jun 2024

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Job Description :

  • Contributes to issue tracking through escalations, asking questions, and seeking guidance on timely resolution of issues from more experienced technicians.
  • Participates in daily safety briefings, completes required training aligned to the role and workload including safety training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use).
  • Completes assigned tickets efficiently and in alignment with Key Performance Indicators (KPIs) while meeting established Service Level Agreements (SLAs) with guidance from other technicians.
  • Complies with security and data management procedures and policies with guidance from other technicians and completes the required security training.
  • Maintains a strong client focus to understand the impact of their work when completing tickets and assigned tasks.
  • Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work. 
  • Has pride and a sense of accountability for the service quality, completeness, and ownership of the data center facilities.
  • Embodies our culture and values.

Eligibility :

  • 1+ years' experience supporting IT equipment or related technology.
  • Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).

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