Wipro is hiring for Software Engineer

www.djobbuzz.com 25 Jun 2024
Company Name
Wipro
Company Website
http://wipro.com
Job Role
System Engineer
Job Type
  • Fresher
  • Experienced
Job Location
  • Hyderabad
Education
  • BE/BTech
Branch
  • IT
  • CS
Job will expire on
05 Jul 2024

Eligibility Criteria

  • Application Packaging - Windows

Job Description

  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
  • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
  • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
  • Answer incoming calls and respond to customer’s emails in timely manner.
  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors as and when needed.
  • Provide product and service information to customers.
  • Research required information using available resources and Offer Solution to customers.

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