Zycus is hiring for Software Engineer

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Education

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Bachelors Degree in Engineering, Computer Science, MCA/BCA, Msc-IT
Freshers can apply
Nice to have 1-2 of Experience in troubleshooting operating systems, hardware & software
Good communication skills
Willingness to work in rotational shifts
Experience in Office 365
Good logical ability & time management skills
Smart approach towards incident management
The ability to communicate with overseas customers and problem solving ability by using remote tools like Microsoft Teams, Web Ex etc

Installation, configuration, diagnosis and resolution of technical issues related to Microsoft products viz. Microsoft client operating systems (Windows7/ Windows8, Windows10), Email (Outlook), File & Print service, MS office, and various business applications etc.
Installation, configuration, diagnosis and resolution of technical issues related to all technology peripherals viz. desktops, thin clients, laptop, printers and scanners etc.
Migration and Deployment of Desktops and laptops build as per company standards.
Communicating with overseas customers and solving their desktop related problems by using remote tools like Skype for Business, Web Ex etc.
Supporting desktop maintenance, security maintenance, including virus updates and patch management
Interacting technical people at a variety of levels as well as ability to address technical issues with non-technical associates.