Arista is hiring for Software Engineer

www.djobbuzz.com 10 Jul 2024
Company Name
Arista
Company Website
http://arista.com
Job Role
Technical Solutions Engineer
Job Type
  • Fresher
  • Experienced
Job Location
  • Bengaluru/Bangalore
Education
  • MS
Branch
  • IT
  • CS
Job will expire on
20 Jul 2024

Eligibility Criteria

  • Minimum education is a MS in a technical field (CS/EE/ITP preferred). Industry certifications preferred. Prior TAC experience preferred.

Job Description

  • Respond to customer product inquiries via telephone or in written, internet-based email.
  • Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
  • Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities.
  • Troubleshoot problems with hardware equipment and software applications and recommends corrective action.
  • Document customer communication and recurring technical issues to support product quality programs and product development.