Pathfactory is hiring for Software Engineer

www.djobbuzz.com 18 Jul 2024

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Job Location

Education

Branch

1+ years experience in the MarTech industry in a marketing ops, support, associate consulting, or implementation role
You are not afraid to log in to a new software application and use it, or to Google new concepts you did not know before
You have excellent communication, time management, and task prioritization skills
You know how to self-educate and know when to ask for help
You enjoy business and technical problem-solving for clients and think outside of the box
You work well individually and as part of a team

Troubleshoot any issues our clients face and triage them as needed with other teams at PathFactory
Effectively configure our platform for new clients in a way consistent with their strategic requirements, and while being ready to pivot on the fly to address any changes required
Drive the adoption and effective use of the PathFactory platform for our clients. Act as the strategic advisor for your assigned clients by developing a deep understanding of client use cases and by combining your business problem-solving and technical skills to help create optimal paths toward resolution
Provide valuable feedback and insights by supporting our clients’ use of the platform to help improve the product itself
Convey empathy to clients by practicing active listening and re-iterating goals and issues shared
Work with client Success Managers to design and develop scalable solutions leveraging the PathFactory platform, creating tangible value for our clients
Translate reports and analytics into actionable insights for our clients
Participate in the execution of team quarterly goals