Zycus Recruitment Drive 2025 | Zycus Hiring Software Engineer

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Company Name
Zycus
Company Website
https://www.zycus.com/
Experience
0-2 Years
Job Role
Desktop Support Engineer
Job Type
  • Experienced
  • Fresher
Job Location
  • Pune
Skills
  • MS Office
  • Good Communication Skill
Education
  • BE/BTech
  • MCA
  • BCA
Branch
  • CS
Job will expire on
07 Jun 2025

About Company

Zycus, recognized by Gartner and Forrester as a leader in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin AI Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.  The Merlin Intake Agent offers business users unparalleled ease of use, increasing adoption rates and significantly reducing non-compliant spending. For procurement teams, Merlin Autonomous Negotiation Agent handles tail spend autonomously, securing additional savings, Merlin Contract Agent helps draft compliant contracts and reduces risks by actively monitoring them, and the Merlin AP Agent further enhances efficiency by automating invoice processing with exceptional speed and accuracy. With the flexibility and autonomy of Merlin AI agents, teams can seamlessly guide workflows or delegate routine tasks for autonomous execution. Uncover the full depth of value and achieve procurement excellence with Zycus' AI-powered S2P solutions.

Job Overview

Zycus is hiring a Desktop IT Support Engineer for its internal IT team. Candidates should have basic knowledge of Network and IT infrastructure with good communication skills.

Eligibility Criteria

  • Bachelor's degree in engineering, Computer Science, MCA/BCA, Msc-IT
  • Nice to have 0-2 years of Experience in troubleshooting operating systems, hardware & software
  • Good communication skills
  • Willingness to work in rotational shifts
  • Basic knowledge or experience in Office 365
  • Good logical ability & time management skills
  • Smart approach towards incident management
  • The ability to communicate with overseas customers and problem-solving ability by using remote tools like Microsoft Teams, Web Ex etc

Job Description

  • Installation, configuration, diagnosis and resolution of technical issues related to Microsoft products viz. Microsoft client operating systems (Windows7/ Windows8, Windows10), Email (Outlook), File & Print service, MS office, and various business applications etc.
  • Installation, configuration, diagnosis and resolution of technical issues related to all technology peripherals viz. desktops, thin clients, laptop, printers and scanners etc.
  • Migration and Deployment of Desktops and laptops build as per company standards.
  • Communicating with overseas customers and solving their desktop related problems by using remote tools like Skype for Business, Web Ex etc.
  • Supporting desktop maintenance, security maintenance, including virus updates and patch management
  • Interacting technical people at a variety of levels as well as ability to address technical issues with non-technical associates.

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