Cummins Inc. Recruitment Drive 2025 | Cummins Inc. Hiring Mechanical Engineer

The job you are looking for is no longer available..
Company Name
Cummins Inc.
Company Website
http://www.cummins.com/
Job Role
Field Service Engineer
Job Type
  • Experienced
Job Location
  • Karnataka
  • Bengaluru/Bangalore
Skills
  • Good Communication Skill
Education
  • BE/BTech
  • Diploma
Branch
  • Mechanical Engineering
Job will expire on
10 Dec 2025

About Company

At Cummins, we empower everyone to grow their careers through meaningful work, building inclusive and equitable teams, coaching, development and opportunities to make a difference. Across our entire organization, you'll find engineers, developers, and technicians who are innovating, designing, testing, and building. You'll also find accountants, marketers, as well as manufacturing, quality and supply chain specialists who are working with technology that's just as innovative and advanced. 

Job Overview

The Engine Field Service Technician – Level II is responsible for diagnosing and completing less complex engine repairs at customer locations. The role involves applying technical knowledge, using specialized tools, and maintaining high customer service standards. This position contributes to maintaining Cummins' quality of service and ensures compliance with all safety and documentation requirements.

Eligibility Criteria

  • Vocational Diploma in Mechanical/Automotive Engineering or related technical field.
  • Apprentice Trained Engine Technician (Preferred).
  • Valid local driving license (mandatory).
  • May require specific licenses for compliance with export or regulatory requirements.
  • Basic to intermediate field service experience with engine products.
  • Proficiency in troubleshooting engines and aftertreatment systems at vehicle level.
  • Hands-on experience with electronic service tools like INSITE.
  • Ability to analyze failures in turbochargers, dosing systems, and fuel systems.
  • Experience in handling warranty cases and managing warranty disposition.
  • Ability to organize and conduct technical training for OEMs and service centers.
  • Familiarity with gensets, construction equipment, and on-vehicle diagnostics.
  • Experience in conducting service audits and ensuring corrective actions.
  • Skilled in maintaining service databases and generating service support reports.

Job Description

  • Perform diagnostics and repair of less complex engine issues at the customer site using Cummins tools and procedures.
  • Engage with customers professionally, ensuring prompt and effective service.
  • Identify and prepare necessary parts and tools for repair tasks.
  • Carry out preventative maintenance activities on engines and related components according to established schedules.
  • Escalate unresolved technical issues to senior Field Service Technicians or supervisors.
  • Complete service documentation such as worksheets, timesheets, warranty claims, and quality reports accurately.
  • Recognize and communicate additional service opportunities to customers.
  • Maintain cleanliness and functionality of service vehicles and tools.
  • Comply with all Health, Safety & Environmental (HSE) policies and report incidents appropriately.
  • Support aftermarket service for CCCs and Authorized Service Centers (ASC), including training, audits, and warranty handling.
  • Maintain a service database and provide regular reporting of service and support activities.

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