ZS Recruitment Drive 2026 | ZS Hiring Technical Support Associate

www.djobbuzz.com 17 Mar 2026

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ZS is a place where passion changes lives.
As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all.
Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide.
ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business.
Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.
ZS IT Support teams are aligned with the company’s business strategy and operating model and aims to provide its 10,000 plus employees and their clients the right tools and information for high performance.
The IT organization focuses on providing products and services to ZS to ensure successful business outcomes.
This involves providing a scalable, sustainable and reliable IT infrastructure, customized applications, messaging and collaboration products, Business Intelligence and Database administration support along with a reliable 24*7 uninterrupted high-quality technology support services.

Technical Support Associates support the work activities of the Network Administrator, maintaining a user environment consisting of laptop and desktop computers running the standard suite of business applications.

BS/BE with record of high academic achievement  
A+ certification or Microsoft Certified Systems Administrator.
Eagerness to contribute in a team-oriented environment.
Ability to work methodically and analytically in a quantitative problem-solving environment.
Excellent leadership, communication and organizational skills
Strong customer service skills
Fluency in English
Client-first mentality
Intense work ethic
Collaborative spirit and problem-solving approach

Configure computer hardware and software, as well as troubleshoot related problems. 
Complete some administrative tasks, such as initiating hardware repairs, assisting with organizational efforts and asset management.
IT team projects as assigned.
Knowledge and experience with PC desktop support functions relative to laptop and desktop computers.
Installation and configuration of business application software (i.e., MS Windows, Mac OS, Office 365 Suite including SharePoint and MS Teams.).
Technical Support tools: Norton Ghost, VNC.
Proficiency in PC hardware configuration, troubleshooting and maintenance.
Experience with Microsoft Active Directory, Wireless Networking (client side), Collaboration tools like Zoom and MS teams.
Fair knowledge on troubleshooting zoom rooms and infrastructure related to it.
Experience in troubleshooting various forms of software problems (e.g., operating system and application programs).