Daimler AG Automotive manufacturer

www.djobbuzz.com 25 Oct 2020
Company Name
Daimler AG Automotive manufacturer
Company Website
https://www.daimler.com/en/
Experience
6 - 7 Years
Job Role
Manager – Customer Services
Job Type
  • Experienced
Job Location
  • Chennai
Education
  • BE/BTech
Branch
  • Mechanical Engineering
  • Automobile Engineering

Job Description

  • Product Quality Management:
  • Process Product Concern Report & Technical pre-approval raised by Field team
  • Carry out product quality analysis and contribute with effective feedback
  • Expertise in Power train aggregates (Engine/Transmission/Axles etc)
  • Field Quality Management & Issue Resolution
  • Field Quality concern analysis for faster issue resolution
  • Flying doctor support – Participate in Joint investigations as CFT
  • Provide Technical clarifications on product issues to the wholesale and retail team
  • New product/aggregate monitoring & reporting to management
  • Preparation and release of field communication on Technical topics
  • Warranty claim analysis on both (Technical and cost aspects)
  • Organize Product Quality Workshops
  • Technological Innovation:
  • BSVI – Develop used cases for Telematics / CAN Signals to proactively alert customers
  • Assist field team to resolve quality concerns with use of technology


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