Zocdoc Online Health Management Pvt. Limited is hiring for Software Engineer

www.djobbuzz.com 18 Jan 2021
Company Name
Zocdoc Company
Company Website
https://www.zocdoc.com/
Experience
1 - 3 Years
Job Role
Technical Support Specialist
Job Type
  • Experienced
Job Location
  • Pune
Education
  • BE/BTech
Branch
  • CS
  • IT

Job Description

  • Candidate should have Bachelors degree in Computer Science or related field or a mixture of IT-related certifications with 1 to 3 years experience in a progressively responsible technical support or helpdesk role. Ability to identify common user experience issues and analyze root causes, delivering and implementing viable solutions at scale. Strong customer service background required.
  • Experience with some of the following: G Suite Apps, JIRA, Confluence, Slack, and Bettercloud.
  • On-site and remote desktop troubleshooting skills for PC and Mac, software and hardware.
  • Proficiency with MS Windows domain environment (Windows Server, Active Directory, LDAP, DHCP, license management, workstation imaging, access controls)
  • Proficiency with Single Sign-On and Multi-Factor authentication.
  • Experience with JAMF/ JSS Suite.
  • Scripting experience (BASH, PowerShell, or similar).
  • Should be Flexible to work in night shift (US shift)
  • Immediate Joiners Preferred.

HR Email ID: Click here to send resume

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