Ecolab is hiring for Application Engineer- Mechanical

www.djobbuzz.com 05 Jun 2021
Company Name
Ecolab
Company Website
https://www.ecolab.com/
Job Role
Application Engineer
Job Type
  • Experienced
  • Fresher
Job Location
  • Chennai
Education
  • BE/BTech
Branch
  • Mechanical Engineering

Eligibility Criteria

  • Support to district sales personnel in the handling of Company program service calls on existing products and services, and assist in the correction problems as appropriate.
  • Participate in design reviews, new application start-ups, and evaluations. Assist in critiquing products for serviceability, performance and reliability. Inter-act with appropriate company resources and work as a team.
  • Ability to assess on-site field problems and operate required testing equipment to return systems to customer conformance.
  • Coordinate and manage replacement parts programs with the individual manufacturing plants to ensure the availability of components as needed.
  • Assist in the preparation of reports detailing technical problems and solutions to initiate necessary corrective product modifications and/or recommended process changes. Document value provided to the customer whenever possible.
  • Assist in the development of troubleshooting service guides and bulletins on existing products. Assume lead role of maintaining troubleshooting guides/bulletins and distribution to departments when required.
  • Qualify, coordinate and monitor outside subcontractor network as required to ensure repair timelines are maintained and customer satisfaction is maintained.
  • Work with other district personnel toward continuous improvement of policies and procedures resulting in increased customer satisfaction.


Job Description

  • Support to district sales personnel in the handling of Company program service calls on existing products and services, and assist in the correction problems as appropriate.
  • Participate in design reviews, new application start-ups, and evaluations. Assist in critiquing products for serviceability, performance and reliability. Inter-act with appropriate company resources and work as a team.
  • Ability to assess on-site field problems and operate required testing equipment to return systems to customer conformance.
  • Coordinate and manage replacement parts programs with the individual manufacturing plants to ensure the availability of components as needed.
  • Assist in the preparation of reports detailing technical problems and solutions to initiate necessary corrective product modifications and/or recommended process changes. Document value provided to the customer whenever possible.
  • Assist in the development of troubleshooting service guides and bulletins on existing products. Assume lead role of maintaining troubleshooting guides/bulletins and distribution to departments when required.
  • Qualify, coordinate and monitor outside subcontractor network as required to ensure repair timelines are maintained and customer satisfaction is maintained.
  • Work with other district personnel toward continuous improvement of policies and procedures resulting in increased customer satisfaction.