ABB is Hiring for Service Engineer - Mechanical

ABB is Hiring for Service Engineer - Mechanical

Company NameABB
Job RoleService engineer
Job Type
  • Experienced
Job Location
  • Pune
  • BE/BTech
  • Mechanical Engineering

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Job Description :

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

This is an Service engineer, reporting to the Sales Manager in Business Area – MOTION and located in Pune.

Your responsibilities

  • Managing Service and marketing operations thereby achieving increased sales spare /maximizing profit in assigned division.
  • Repair and service all the machinery and equipment present in a company’s manufacturing unit.
  • Implementing service plans for augmenting the business volume by enhancing brand visibility & recall.
  • Hands-on Execution of Jobs with Team of Technicians, Gear, shaft’s, and Parts machine planning and monitoring in-house.
  • Designing and implementing business plans/strategies for maximizing profitability.
  • Revenue generation in line with the mission & vision of the company.
  • Identifying prospective clients, generating business from new accounts through retrofit, and developing them to achieve consistent profitability.
  • Building and maintaining healthy business relations with major clientele, ensuring maximum customer satisfaction by achieving delivery & quality norms.
  • Maintaining cordial relations with channel partners to sustain the profitability of the business.
  • Mapping the client’s requirements and providing them customized business solutions through new proposals, presentations, etc.
  • Building and maintaining healthy business relations with major accounts, enhancing customer satisfaction matrices by achieving delivery & service quality norms.
  • Monitoring post-service activities like follow-up with the customers, service reminders, warranty & post-warranty issues, and handling customer grievances for superior customer service. Assessing the customer feedback, evaluating areas of improvement & introducing improvements.
  • Provide technical service support to clients and resolving their issues/ concerns.
  • MIS / Weekly report preparation, Job planning, Customer visits for attending complaints.
  • Assembly and Testing of gearboxes after assembly. Conditioning monitoring of gearboxes within and off at customer sites. Onsite inspection of Gear parts, Housing, shafts, and chocks.
Your background
  • BE in Mechanical and minimum 2 to 5 years of experience in the application of Mechanical Power Transmission solution products, like mounted bearings, enclosed gearing, couplings, pulleys, and other PT components.
  • Technical skills to include hands-on experience in Service on mounted bearings, enclosed gearing, couplings, pulleys, and other PT components.
  • Products mainly used in heavy industries like sugar, Cement, Power, Steel, and Mines.

click here to Apply

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