LionBrodge is hiring for freshers as Junior Engineer 1

www.djobbuzz.com 03 Nov 2022

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MCA, or B.E/B-Tech degree in Computers/IT or BSC-IT and preferred skills in programming languages like C#, DotNet, good with database SQL.
Excellent Communication skills.
Willingness to work on L3 Dev Support profile and in 24x5 rotational shifts

Position: Software Engineering
Exp: Fresher or 0-1year
Job Responsibilities: Level 3 Dev Support Role: -
To perform the troubleshooting on the software applications support tickets/issues,
To provide resolution/configuration fixes/comment on the support tickets in quick turnaround time.
To filter the tickets that are real issues needing the development fix and to assign it to the engineering team.
Co-ordinate with the Users/Operations team and Engineering team for resolution of the tickets.
Validating any quick fixes to be deployed to production.
To co-ordinate with the Level 1/2 support teams for client issues/tickets.
To co-ordinate with the Product Owner for any new feature requests/enhancements from client issues/tickets.
To co-ordinate with customers while on customer calls.
Time/Shifts: - Resource will have to work on shifts in rotation basis to support US and Europe time zone