Grofers is hiring for freshers as Cloud Support Engineer

www.djobbuzz.com 26 Nov 2022

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Experience with system administration. You should know the fundamentals of managing Linux environments and basic operations of databases like Postgres.
Proficiency in operating public cloud platforms like AWS, GCP and Azure. We use AWS.
Proficiency in configuration management with tools like Ansible, Chef, Puppet, etc. and some experience in Infrastructure-as-Code technologies such as Terraform, AWS Cloudformation, etc.
Knowledge of Infrastructure monitoring (Prometheus, Grafana, New Relic, ELK, Loki, etc.)
Working knowledge of CI/CD processes. Should have relevant experience in setting up and debugging Jenkins pipelines
Experience with using Git
Excellent verbal and written communication skills
Able to quickly learn new and existing technologies.

You will be at the frontline in the support process during the core working hours to help developers troubleshoot application infrastructure issues related to CI/CD, production deployments, provisioning or configuring new or existing cloud infrastructure, etc.
Build knowledge to rectify commonInfrastructure and platform level issues and triage higher level issues with other DevOps teams.
You will be expected to respond and resolve issues within an agreed upon SLA and constantly work with your team to improve the response and resolution process to meet that SLA.
You will be automating processes to resolve common developer issues faster with minimal manual intervention
You will be part of a team which jointly establishes the best practices to be implemented in our platforms. Driving adoption of these practices will play a key part in your role.