Concentrix is hiring for Representative Customer Service Fresher

www.djobbuzz.com 24 Apr 2023
Company Name
Concentrix
Company Website
https://www.concentrix.com/
Experience
0
Job Role
Representative Customer Service Fresher
Job Type
  • Non Technical
  • Fresher
  • Experienced
Job Location
  • Bhubaneswar
Skills
  • Good Communication Skill
Education
  • Graduate

About Company

  • Concentrix is an American business services company specializing in customer engagement and business performance. Concentrix was a subsidiary of SYNNEX Corporation since 2006 and went public as an independent company on December 1, 2020. Concentrix is headquartered in Fremont, California.

Eligibility Criteria

• Graduate / Undergraduate in any discipline

Job Description

• Courteous with strong customer service orientation   

• Strong computer navigation skills and PC Knowledge   

• Ability to effectively communicate, both written and verbally   

• Dependable with strong attention to detail   

• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly  

• Tolerance for repetitive work in a fast-paced, high production work environment 

• Ability to work as a team member, as well as independently  

• Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner

• Ability to rotate shifts, as needed 

• Based on location and/or program, additional experience/skills may be required

• Confirm customer understanding of the solution and provide additional customer education as needed

• Demonstrate strong probing and problem-solving skills

• Should be able to handle complex queries from customer and resolve the same independently

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