Alight is hiring for Trainee Associate

www.djobbuzz.com 29 Jan 2024
Company Name
Alight
Company Website
http://alight.com/
Job Role
Trainee Associate
Job Type
  • Experienced
  • Fresher
Job Location
  • kochi
Education
  • Graduate
Job will expire on
08 Feb 2024

Eligibility Criteria

  • Responsible for processing Cases, payrolls and reports meeting targets given for the same & maintaining Accuracy.
  • Responsible for first level verification of data if required.
  • Responsible For Timely Escalation of Production Related Issues.
  • Responsible For Maintaining Accuracy
  • Updating Process Related Reports and

Job Description

  • To process the Data Entry and payrolls by meeting the obligations such as TAT & accuracy levels as specified
  • To provide an effective and efficient payroll, Data Entry and Case resolution service to customers, ensuring the accurate Employee records, data, and timely payment of their employees' salaries
  • Respond to requests, queries, and complaints from external customers in a friendly and efficient manner to enhance customer loyalty and to proactively seek learning opportunities to develop and maintain good knowledge of NHRI's systems, clients and workflow and processing procedures. To take an active part in promoting your own training and development in all areas.
  • Handling Inbound and Outbound Calls (Voice Agents)

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