DHL is hiring for Associate

The job you are looking for is no longer available..
Company Name
DHL
Company Website
http://dhl.com/
Experience
0-3 years
Job Role
Associate
Job Type
  • Experienced
  • Fresher
Job Location
  • Chennai
Education
  • Graduate
Job will expire on
04 Jun 2024

Eligibility Criteria

  • Bachelor´s degree. A degree in logistics, industrial engineering, management will be an advantage / Undergraduate degree (Only GSC MNL & BOG)
  • 0 – 3 years of job experience from BPO or logistics domain - Preferred
  • Good knowledge in MS office
  • Effective English communication skills, written and verbal / For BOG & CTU – Spanish & Mandarin language skills.
  • Exposure to working with Enterprise Resource Platforms (ERPs) -
  • Detail oriented
  • Good logical reasoning skills
  • High level of customer centricity

Job Description

  • To understand the requirement of the station’s / country’s documentation and ensure jobs are executed as per standard operating procedures.
  • Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines.
  • Deliver a high level of service quality through timely and accurate completion of services.
  • Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners.
  • Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner.
  • Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service.