Intuitive Recruitment Drive 2025 | Intuitive Hiring Software Engineer

The job you are looking for is no longer available..

Company Name: Intuitive

Company Website: http://www.intuitive.com/

Experience: 6-10 Years

Job Role: Field Service Engineer

Job Type

Experienced

Job Location

Lucknow

Skills

Good Communication Skill

Education

BE/BTech

Branch

Job will expire on: 23 Jan 2026

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About Company

Intuitive (Nasdaq: ISRG), headquartered in Sunnyvale, Calif., is a global technology leader in minimally invasive care and the pioneer of robotic-assisted surgery. At Intuitive, we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

Eligibility Criteria

6-10 years of experience as a Field Service Engineer required, experience with medical devices preferred
Strong written and oral communication skills
Good interpersonal skills
Good administrative and record keeping skills
Good knowledge of Operating Room protocol
Track record of solid customer relationships with Surgeons and Hospital staff
Proven ability to independently troubleshoot complex electro-mechanical systems
An ability to travel up to 50%, dependent upon account distribution
College degree in applied science or engineering preferred; or equivalent training/experience which may include extensive course work or study in the field of engineering or applied science
Support Sales Training and Marketing events by analyzing potential issues and develop independent strategies to resolve.

Job Description

Filed service Engineer will be supporting all da Vinci® Surgical platforms
Analyze customer’s requirements to ensure effective system installation by providing Pre site Planning and Installation Coordination with the customer.
Ability to autonomously manage and schedule both planned and unplanned appointments with Customers to ensure maximum system reliability, functionality and that Uptime Guarantees are achieved. Assess and determine follow up visits to ensure maximum system reliability.
Use discretion and independent judgment when assessing the functionality and Repairing Intuitive Surgical products.
Use discretion and independent judgment when assessing customer-training needs with respect to technical training in an Operating Room environment, and provide both technical training and or technical support as required.
Independently manage all administrative duties of role that includes but are not limited to; Spare Parts Inventory, Returned Material Authorizations, Calibrated Equipment, Training Documentation, Preventative Maintenance Scheduling, Service Contracts Billings, System Configurations, and data in Call Escalation database.

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