IBM Recruitment Drive 2025 | IBM Hiring Software Engineer

www.djobbuzz.com 27 Dec 2025

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IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain.
Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law.
IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world.
Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

As a Application Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys
Your primary responsibilities include:
Looking 5+ experience contact center support analyst/specialist with bachelor’s or master’s Degree.
Ensure System Uptime - Maintain 24/7 availability and reliability of contact center systems.
Monitoring & Alerts - Set up dashboards, alerts, and track SLIs/SLOs to detect and resolve issues quickly.
Incident Response - Act as Tier 2 support, lead incident resolution, and perform root cause analysis.
Automation - Automate routine tasks, deployments, and failover processes to reduce manual effort.
Performance & Capacity - Optimize system performance and plan for traffic growth and infrastructure scaling.
Platform Maintenance - Manage upgrades, patching, and security of contact center tools and infrastructure