ICICI is hiring for freshers as Relationship Manager - MBA Fresher

www.djobbuzz.com 08 Jan 2023

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Ability to manage relationships to improve relationship value of existing Clients
Aptitude towards delivering high quality customer service with good organizational and interpersonal skills
Excellent communication Skills
Self-driven with Sales bent of mind

Build and deepen relationships with customers to achieve increase in share of wallet and revenues through the phone channel
Provide professional customer service to achieve high customer satisfaction and retention which should result in high Net Promoter Score
Have complete knowledge of customer base in terms of the profile, demographics and assets in the bank
Serve as one-point contact to the mapped customers of the bank
Cross selling and Up selling of products and services for both new and existing customers
Providing advisory for various products offered by Banks to enhance relationship value
Develop and maintain banking relationships with select group of customers through individualized customer service
Generate new business to achieve defined targets in terms of no of customers, volumes and revenue for the segment
Achieve the budgeted targets through PPOP(Pre-Provisioning Operating Profit)
Ensure coverage of customer base in accordance with business plans
Expand base of new customers through referrals from existing customers