Amazon is hiring for freshers as Seller Support Associate

www.djobbuzz.com 24 Jan 2023
Company Name
Amazon
Company Website
http://amazon.com/
Experience
0-10 years
Job Role
Seller Support Associate
Job Type
  • Fresher
  • Experienced
  • Non Technical
Job Location
  • Saharanpur Uttar Pradesh
Education
  • Graduate
Branch
  • Aerospace Engineer
  • Electromechanics Engineering
  • Thermal Engineering
  • MBA
  • Industrial Engineer
  • Automobile Engineering
  • Electrical and Electronics Engineering
  • Production Engineering
  • Mechatronics
  • Chemical
  • Mining
  • Civil
  • Metallurgy
  • Electronics and Communication Engineering
  • Automation / Instrumentation
  • Electrical Engineering
  • Electronics and Telecommunication
  • IT
  • CS
  • Mechanical Engineering

Eligibility Criteria

  • Education: Bachelor Degree in any discipline with 0-10 years of experience.
  • Excellent written and verbal communication in English and Hindi.
  • Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.

Job Description

  • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
  • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
  • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance
  • Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
  • Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.
  • The employee will be required to support the sellers via phone/chat and emails.

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